Cachefares
Policies

Cancellation Policy

This policy explains how cancellation requests are handled by cachefares.com. Final charges depend on airline, hotel, tour operator, and supplier rules attached to your booking.

General Terms

Cancellation eligibility and charges vary by service provider, fare type, travel dates, destination, and booking conditions. cachefares.com acts as a travel agency and processes requests according to the rules provided by airlines, hotels, tour operators, and other suppliers.

Service fees, convenience fees, payment gateway charges, documentation charges, and already-used services may be non-refundable unless specifically stated otherwise.

Flights

Flight cancellations are governed by the fare rules, airline policy, and supplier terms attached to your ticket. Some fares may be non-refundable or may allow only tax refunds.

Hotels

Hotel cancellation charges depend on the property, room category, season, and booking window. No-show reservations may be charged in full by the hotel.

Tours and Packages

Tour package cancellations may include supplier penalties for hotels, transfers, attraction tickets, local services, and administrative handling.

Cars and Add-ons

Car rentals, insurance, activities, and other add-ons follow the cancellation terms of the relevant provider.

Cancellation Process

1

Submit your cancellation request by email or phone with your booking reference.

2

Our team reviews the supplier rules and confirms the applicable charges.

3

Once you approve the cancellation, we process the request with the supplier.

4

Any eligible refund is returned according to the refund policy and supplier timeline.

Important Notes

  • Cancellation requests are considered received only after our team confirms the request through email or phone.
  • Same-day, peak-season, special event, group, and promotional bookings may carry stricter cancellation rules.
  • If a supplier declines a refund or imposes a full penalty, cachefares.com must follow that supplier decision.

Subscribe to Our Newsletter

Get exclusive travel deals, tips, and inspiration delivered to your inbox

No spam. Unsubscribe anytime.